Child Care Services Group

Charles Flowers, CEO, Lufkin, Texas

ccsgChild Care Services Group was founded in a small East Texas town over 19 years ago.  We provide enrollment, menu planning, data processing, auditing and bookkeeping services to child care organizations via a web application. We service 300+ child care centers in all 254 counties in the state of Texas.

Together with ITBGN, we have developed an application that is a complete end to end solution for our business processes.  From our clients in the field to our back office, the collection and flow of information is now fully digital.  We have eliminated thousands of pages of paperwork that had to be audited and then managed each month.

In February 2014, we started working with ITBGN, replacing our existing contracted development team due to vast shortcomings.  Gary’s team immediately addressed the previous group’s short comings, over-promises and failures.

ITBGN improved progress visibility, provided detailed work logs per developer, provided staging and beta sites, code repository and an online project portal.

In comparison to the previous company, ITBGN has completed tasks faster for a lower overall cost.  But most importantly, their code is resilient, secure and performance driven.

To summarize the 8000+ hours of development ITBGN has provided to date, they have addressed performance issues and eliminated bugs inherited from the previous team.  They have completed 86 sprints and 2 production releases.  We are now working on our 3rd production release.  They are also hosting our production servers at a cost lower than Amazon.

What impresses me is that they seek to find lower cost approaches to accomplish the same task (one task in particular eliminated a $5000 expense per year).  Yet another involved a database trigger approach that eliminated hundreds of hours of complex development and a huge amount of QA.

Gary Campbell is an indefatigable force, always available and on the case.  I don’t think the guy sleeps!!  His focus is always finding the best solution for the best value.  When we have a concern, we go to Gary and he delivers.  We call him ‘The Big Brain’.

It is truly refreshing to work with a company I can trust.  It is refreshing to work with a company who is honest and has my six.  ITBGN is a company that delivers.  If you have a $500k+ project like ours, go with them, they are the real deal.

Charles Flowers, CEO
Child Care Services, Lufkin Texas